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  • Post-print Services/Changes: Should you require changes post-approval, simply send your request as an update request.  Our team will process and deliver as many new proofs as you request, and make as many requests at the pricing of a standard update request.

  • Included Proofs/Rounds of Changes Pre-print: Pebblehaven includes three rounds of proofs and modification processing (the first being the first proof delivered), prior to print.  Any additional proofs and modifications will be processed as an update request.

  • Mailing Service: Price includes set up fee, processing fee, first class postage and labeling (printed directly on card). Provide an excel file containing your mailing list or have one provided to you based on proximity/area or street name. Paper thickness/quality may be different/thinner/etc than our usual postcards due to a different printer being used (based on quantity of order and other considerations). The mailing list or proximity in which you would like to mail postcards must be provided before or with an approval. If you would prefer to mail the postcards yourself, however, you have a bulk postage stamp, this can be provided to us in which we will add it to the design of the card (will be printed directly onto the card, etc).

  • Expiration: Should we not receive either a modification request or approval to print within 90 days, the service will be considered rendered.

  • Cancellation: Immediately after receiving your order, our team begins preparing for the postcard including gathering images, information from your web site, etc. Any cancellations will be refunded in full less a $15 order processing and cancellation fee.

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