Here you will find more information on the recommended ways of how images and text should be sent for an update request or project.

How should I send images for an update request/project?
Recommended
Images no larger that 800 pixels in width or 600 pixels in height.  However, if you are replacing an image (and want the new one to "display" the same size as the old) or you wish to add images and have them look the same as others (same size, etc), the recommended dimensions are that of the "old" image(s).  For example, right click on an "old" image using a PC and click Properties.  From there, it will tell you (to the right of Dimensions) the height and width of the image. File extensions in .jpg or .gif. 
Alternative
Other acceptable file extensions are .tif, an editable .pdf (Adobe Acrobat), or .psd (Adobe Photoshop).

How should I send text for an update request/project?
Recommended
Text in the message body of your actual email.
Alternative
Text can be attached to your email as a Word document or Notepad file (.doc, .txt)

How should I send video for an update request/project?
Recommended
Video no larger than 1000 pixels in width or height.  File extensions in .flv, or .mov. 
Alternative
Other acceptable file extensions are .avi or .mpeg.

Questions?
If you are unable or unsure of how to send what you have in the recommended format(s), simply email us and we will do our best to work with your files (reducing the hassle to you).